Stop Losing Customers To Bad Support
Replace slow, expensive contact centers with Magpie: AI automation combined with human expertise. Resolve tickets faster, scale instantly, and only pay for what actually gets done.
Go live in days
Scale on demand
Pay for results
Trusted by Market Leaders
Solution
AI Agents & Augmented-Humans
Is Your Contact Center Bleeding Money?
Is Your Contact Center Bleeding Money?
Traditional BPOs lock you into 12-month contracts with undertrained agents giving different answers and zero visibility into customer interactions. More than half of all BPO contracts fail to meet their SLAs. In-house teams take months to train and leave once ready. AI chatbots just add channels without fixing chaos.
And when peak season hits? Operations need to scale 6-7x overnight while agent churn spikes and quality plummets.
End result? Customers leave for competitors who respond faster and actually resolve their issues. That’s why businesses switched to Magpie.
We replace your entire contact center operation with AI agents and AI-augmented humans that launch in hours, scale instantly, and deliver consistent support at a fraction of the cost. Click below to book your free demo today:
Traditional BPOs lock you into 12-month contracts with undertrained agents giving different answers and zero visibility into customer interactions. More than half of all BPO contracts fail to meet their SLAs. In-house teams take months to train and leave once ready. AI chatbots just add channels without fixing chaos.
And when peak season hits? Operations need to scale 6-7x overnight while agent churn spikes and quality plummets.
End result? Customers leave for competitors who respond faster and actually resolve their issues. That’s why businesses switched to Magpie.
We replace your entire contact center operation with AI agents and AI-augmented humans that launch in hours, scale instantly, and deliver consistent support at a fraction of the cost. Click below to book your free demo today:
Traditional BPOs lock you into 12-month contracts with undertrained agents giving different answers and zero visibility into customer interactions. More than half of all BPO contracts fail to meet their SLAs. In-house teams take months to train and leave once ready. AI chatbots just add channels without fixing chaos.
And when peak season hits? Operations need to scale 6-7x overnight while agent churn spikes and quality plummets.
End result? Customers leave for competitors who respond faster and actually resolve their issues. That’s why businesses switched to Magpie.
We replace your entire contact center operation with AI agents and AI-augmented humans that launch in hours, scale instantly, and deliver consistent support at a fraction of the cost. Click below to book your free demo today:
Features
Explore our offerings
AI Agents + Human Experts =
Unrivaled Support
Magpie combines automation with human expertise to deliver fast, consistent customer service that scales with your business.
AI Handles Volume. Humans Handle Complexity.
AI agents automatically resolve 80% of customer interactions across chat, voice, email, and social media. 24/7. In over 20 languages. For nuanced issues that require empathy or judgment, AI-trained human agents take over with complete conversation history and immediate access to all your systems.
AI Handles Volume. Humans Handle Complexity.
AI agents automatically resolve 80% of customer interactions across chat, voice, email, and social media. 24/7. In over 20 languages. For nuanced issues that require empathy or judgment, AI-trained human agents take over with complete conversation history and immediate access to all your systems.
AI Handles Volume. Humans Handle Complexity.
AI agents automatically resolve 80% of customer interactions across chat, voice, email, and social media. 24/7. In over 20 languages. For nuanced issues that require empathy or judgment, AI-trained human agents take over with complete conversation history and immediate access to all your systems.
Fully Automated Operations
Manual quality checks, post-interaction reviews, and disconnected platforms become a thing of the past. Magpie analyzes every customer conversation, refines agent performance, and adjusts workflows automatically. Quality improves on its own. No extra effort from you required.
Fully Automated Operations
Manual quality checks, post-interaction reviews, and disconnected platforms become a thing of the past. Magpie analyzes every customer conversation, refines agent performance, and adjusts workflows automatically. Quality improves on its own. No extra effort from you required.
Fully Automated Operations
Manual quality checks, post-interaction reviews, and disconnected platforms become a thing of the past. Magpie analyzes every customer conversation, refines agent performance, and adjusts workflows automatically. Quality improves on its own. No extra effort from you required.
See What's Working (And What Isn't)
Instead of sampling 2% of interactions, Magpie tracks every conversation. Access real-time insights on agent performance, emerging product issues, and shifting customer needs through a unified dashboard. Make informed decisions based on complete data, not guesswork.
See What's Working (And What Isn't)
Instead of sampling 2% of interactions, Magpie tracks every conversation. Access real-time insights on agent performance, emerging product issues, and shifting customer needs through a unified dashboard. Make informed decisions based on complete data, not guesswork.
See What's Working (And What Isn't)
Instead of sampling 2% of interactions, Magpie tracks every conversation. Access real-time insights on agent performance, emerging product issues, and shifting customer needs through a unified dashboard. Make informed decisions based on complete data, not guesswork.
Scale On-Demand
Traditional contact centers require 6-12 months to scale up or enter new markets. Magpie expands or contracts instantly with intelligent routing and zero recruitment delays. No more missing peak season revenue or scrambling to staff up.
Scale On-Demand
Traditional contact centers require 6-12 months to scale up or enter new markets. Magpie expands or contracts instantly with intelligent routing and zero recruitment delays. No more missing peak season revenue or scrambling to staff up.
Scale On-Demand
Traditional contact centers require 6-12 months to scale up or enter new markets. Magpie expands or contracts instantly with intelligent routing and zero recruitment delays. No more missing peak season revenue or scrambling to staff up.
Pay For Outcomes, Not Hours
Traditional seat licenses and multi-year commitments are replaced with outcome-based pricing. You pay for resolved tickets only – agent idle time doesn't cost you a cent. We get paid for performance, not attendance.
Pay For Outcomes, Not Hours
Traditional seat licenses and multi-year commitments are replaced with outcome-based pricing. You pay for resolved tickets only – agent idle time doesn't cost you a cent. We get paid for performance, not attendance.
Pay For Outcomes, Not Hours
Traditional seat licenses and multi-year commitments are replaced with outcome-based pricing. You pay for resolved tickets only – agent idle time doesn't cost you a cent. We get paid for performance, not attendance.
Turn Support Into A Revenue Driver
Your best support agents don't just solve problems—they identify upsell opportunities and close sales. Magpie's AI flags revenue opportunities in real-time, enabling your team to convert support conversations into sales without adding headcount.
Turn Support Into A Revenue Driver
Your best support agents don't just solve problems—they identify upsell opportunities and close sales. Magpie's AI flags revenue opportunities in real-time, enabling your team to convert support conversations into sales without adding headcount.
Turn Support Into A Revenue Driver
Your best support agents don't just solve problems—they identify upsell opportunities and close sales. Magpie's AI flags revenue opportunities in real-time, enabling your team to convert support conversations into sales without adding headcount.
One Platform. Complete Visibility.
Traditional agents waste time switching between 10-12 different systems—CRM, knowledge base, ticketing, order management, and more. Magpie unifies everything into one interface with AI that automatically accesses and updates all your systems. Agents get instant answers. You get complete visibility into every interaction.
One Platform. Complete Visibility.
Traditional agents waste time switching between 10-12 different systems—CRM, knowledge base, ticketing, order management, and more. Magpie unifies everything into one interface with AI that automatically accesses and updates all your systems. Agents get instant answers. You get complete visibility into every interaction.
One Platform. Complete Visibility.
Traditional agents waste time switching between 10-12 different systems—CRM, knowledge base, ticketing, order management, and more. Magpie unifies everything into one interface with AI that automatically accesses and updates all your systems. Agents get instant answers. You get complete visibility into every interaction.
Customers
How We Can Help
Is Magpie Right For Your Business?
Mid-Market Teams
Magpie gives you enterprise-level support quality, real-time insights, and 24/7 responsiveness without the cost, complexity, or long-term contracts.
If You:
Handle thousands of customer interactions monthly.
Deal with costly outsourcing or overwhelmed teams.
Lack the budget for a full enterprise contact center.
Mid-Market Teams
Magpie gives you enterprise-level support quality, real-time insights, and 24/7 responsiveness without the cost, complexity, or long-term contracts.
If You:
Handle thousands of customer interactions monthly.
Deal with costly outsourcing or overwhelmed teams.
Lack the budget for a full enterprise contact center.
Mid-Market Teams
Magpie gives you enterprise-level support quality, real-time insights, and 24/7 responsiveness without the cost, complexity, or long-term contracts.
If You:
Handle thousands of customer interactions monthly.
Deal with costly outsourcing or overwhelmed teams.
Lack the budget for a full enterprise contact center.
Enterprise Operations
Magpie replaces rigid BPO relationships and costly in-house operations with a flexible, AI-driven platform that integrates with your existing systems, meets compliance requirements, and continuously improves performance.
If You:
Run a contact center with 50+ agents.
Struggle with expensive operations and poor visibility.
Deal with constant agent turnover and training cycles.
Enterprise Operations
Magpie replaces rigid BPO relationships and costly in-house operations with a flexible, AI-driven platform that integrates with your existing systems, meets compliance requirements, and continuously improves performance.
If You:
Run a contact center with 50+ agents.
Struggle with expensive operations and poor visibility.
Deal with constant agent turnover and training cycles.
Enterprise Operations
Magpie replaces rigid BPO relationships and costly in-house operations with a flexible, AI-driven platform that integrates with your existing systems, meets compliance requirements, and continuously improves performance.
If You:
Run a contact center with 50+ agents.
Struggle with expensive operations and poor visibility.
Deal with constant agent turnover and training cycles.
Steps
Discover how Magpie works
Get started with our simple
3 step process
Get started with our simple 3 step process
Connect your stack
Magpie plugs into your CRM, knowledge base, and support channels in minutes. No rip-and-replace. No complex integrations.
AI learns your business.
In just a few minutes, our platform absorbs your brand voice, product details, policies, and customer history across every system.
Go live.
AI agents + Human Experts are trained and ready to resolve tickets in hours. Not the 3-6 months it takes to onboard traditional agents.
Scalability
Grow On The Way
Scale As Needed
Scale As Needed
Need to handle Black Friday volume?
Expand to new markets?
Magpie scales up or down instantly with zero hiring lag.
Need to handle Black Friday volume?
Expand to new markets?
Magpie scales up or down instantly with zero hiring lag.
Advantages
Why Choose Magpie
Magpie Vs. Traditional BPOs
How we compare to the alternative:
Magpie
Magpie
Traditional BPO
Traditional BPO
Fast, easy setup
Fast, easy setup
Flexible Contracts
Flexible Contracts
Low agent turnover
Low agent turnover
Low agent turnover
Fully automated QA
Fully automated QA
Fully automated QA
Outcome-based pricing
Outcome-based pricing
Outcome-based pricing
Pricing
Enhance Your Customer Service
Choose Your Magpie Service Level
Managed AI
$2,500
/ month
$1
/ per solve
Fully automated AI agents handle your customer interactions across all channels: chat, email, voice, and social
Perfect For:
Businesses with high-volume, repetitive queries that don't require human judgment.
Magpie Solution:
You get 24/7 coverage, instant scalability, and continuous improvement without hiring a single agent.
Managed AI
$2,500
/ month
$1
/ per solve
Fully automated AI agents handle your customer interactions across all channels: chat, email, voice, and social
Perfect For:
Businesses with high-volume, repetitive queries that don't require human judgment.
Magpie Solution:
You get 24/7 coverage, instant scalability, and continuous improvement without hiring a single agent.
Managed AI
$2,500
/ month
$1
/ per solve
Fully automated AI agents handle your customer interactions across all channels: chat, email, voice, and social
Perfect For:
Businesses with high-volume, repetitive queries that don't require human judgment.
Magpie Solution:
You get 24/7 coverage, instant scalability, and continuous improvement without hiring a single agent.
Managed AI + Expert Humans
$2,500
/ month
$2
/ per solve
AI handles the majority of interactions automatically, while our AI-assisted human agents step in for complex, nuanced, or high-stakes cases.
Perfect For:
Businesses where empathy, creative problem-solving, and judgment calls matter.
Magpie Solution:
You get the efficiency of automation with the quality assurance of expert humans working together.
Managed AI + Expert Humans
$2,500
/ month
$2
/ per solve
AI handles the majority of interactions automatically, while our AI-assisted human agents step in for complex, nuanced, or high-stakes cases.
Perfect For:
Businesses where empathy, creative problem-solving, and judgment calls matter.
Magpie Solution:
You get the efficiency of automation with the quality assurance of expert humans working together.
Managed AI + Expert Humans
$2,500
/ month
$2
/ per solve
AI handles the majority of interactions automatically, while our AI-assisted human agents step in for complex, nuanced, or high-stakes cases.
Perfect For:
Businesses where empathy, creative problem-solving, and judgment calls matter.
Magpie Solution:
You get the efficiency of automation with the quality assurance of expert humans working together.
Testimonials
Not just words, see results
See Tira’s experience with Magpie
Guarantee
Secure Investment
You Only Pay For Results
You Only Pay For Results
If a ticket isn't resolved, you don't pay for it.
We earn our keep through performance, not promises. And if we don't improve your support quality in 90 days, we'll issue a full refund.
If a ticket isn't resolved, you don't pay for it.
We earn our keep through performance, not promises. And if we don't improve your support quality in 90 days, we'll issue a full refund.
Lower Your Customer Churn Today
While your competitors are stuck with expensive BPOs and exhausted teams, you could be delivering faster, better support at half the cost.
With new contact center regulations coming into force, now is the time to modernize your operations before compliance costs hit.
Want to see how Magpie could stop your customer churn?
Solution
AI Agents & Augmented-Humans
Beat Your Competitors With
World-Class Customer Service
Beat Your Competitors With
World-Class Customer Service
When products and prices are similar, superior support is what makes them choose you and stay loyal.
We replace rigid contact center operations with AI agents and expert humans that launch in hours, scale instantly, and deliver the fast, consistent support that turns customers into loyal advocates at a fraction of the cost.
While competitors battle with slow BPOs and overwhelmed teams, you'll have AI-powered support that resolves issues instantly, scales effortlessly, and delivers the consistent experience that keeps customers coming back.
Click below to book your free demo today:
When products and prices are similar, superior support is what makes them choose you and stay loyal.
We replace rigid contact center operations with AI agents and expert humans that launch in hours, scale instantly, and deliver the fast, consistent support that turns customers into loyal advocates at a fraction of the cost.
While competitors battle with slow BPOs and overwhelmed teams, you'll have AI-powered support that resolves issues instantly, scales effortlessly, and delivers the consistent experience that keeps customers coming back.
Click below to book your free demo today:
When products and prices are similar, superior support is what makes them choose you and stay loyal.
We replace rigid contact center operations with AI agents and expert humans that launch in hours, scale instantly, and deliver the fast, consistent support that turns customers into loyal advocates at a fraction of the cost.
While competitors battle with slow BPOs and overwhelmed teams, you'll have AI-powered support that resolves issues instantly, scales effortlessly, and delivers the consistent experience that keeps customers coming back.
Click below to book your free demo today: